Domain Name Information Updates -- Upcoming ICANN regulation changes

ICANN (the international agency that handles regulations for domains) approved a new registrar accreditation agreement in June 2013 that has several changes, however, a couple of them are of¬†importance as it can cause service interruptions. Effective January 1, 2014: Changes to the WHOIS information or email address fields of an existing ... Read More »

14th Nov 2013
Two Factor Authentication Now Available

We are excited to introduce two factor authentication for our client area logins.  Two factor authentication ensures your account is secure even if someone compromises your password. This system uses time based, one time passwords that are generated via HOTP tokens (HMAC-based One-time Password). These tokens can be generated via Google ... Read More »

15th Oct 2013
Wordpress 3.6.1 Security Update - Important to Wordpress users

Wordpress has released 3.6.1, mainly a security update.  This release contains an important security update to their unserialize() functions, which can allow objects/mysql injection, remote code execution, and possibly other attacks to be successful against your sites.  As such, it is important to update wordpress to this latest version ... Read More »

12th Sep 2013
Changes to Shared Linux FTP -- FTP over SSL (FTPS) required

Hello,Starting March 1st 2013, shared Linux accounts will be required to use SSL/TLS when connecting to the ftp server.  This requirement is in place to improve security for the server and your account logins as well as to satisfy a PCI requirement.  Most FTP clients nowadays support FTPS (FTP over SSL/TLS) .  VPS customers may have ... Read More »

19th Apr 2013
MySQL - remote connections blocked

Hello,Due to PCI requirements as well as general security measures, we will be blocking connections to our mysql servers that do not come from our IPs.  This process will start with mysql3 and will go over to mysql2-5 at some point in the future as well as future deploys.   If you use external (not hosted with us) ... Read More »

17th Apr 2013
Parallel Content Downloads and Cookieless domains

In our quest for web service optimization and page load times, we have deployed configuration to our shared servers to allow for parallel content file downloads and cookieless domains.  Both items help to improve page load times.  With parallel file downloads, the browsers' built-in limit for downloading from the same site is not as much ... Read More »

1st Apr 2013
Our new site and billing -- billing info imports

Our site, billing, and support systems have worked hard and great for us for many years.  However, they asked to be retired and we felt obligated to comply with such loyal systems.  At first, the plan was to launch a new billing and support systems, however, like all over projects it grow in to a new site also.   Our new ... Read More »

13th Mar 2013