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Igor -
I do not know how those guys keep the prices so low for the level of support they provide. In the past week (I only had service with U2-web for 1 week) I spent at least 5 hours chatting with them trying to configure the website the way i want it. Every conversation was pleasant and helpful. Every question resolved to my satisfaction. No complains about stupidity of the questions or late time (few conversations went past midnight).
I do not have enough data about reliability and uptime, but the customer service is the BEST.

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