Articles

 Chrome Site Not Secure Warning

Starting with Chrome 52, Chrome will display a "Not secure" badge in the address bar for the...

 Disable Pagespeed

On our shared servers, we have pagespeed module enabled in nginx (the front web server).  This...

 DMARC records

DMARC (Domain-based Message Authentication, Reporting, and Conformance) is a DNS record that is...

 Email Provider Message Sizes

Most mail servers limit the message size -- the size of the entire message including all...

 GeoTrust CA

RapidSSL CA sha-1-----BEGIN...

 How can I find my IP?

How can I find my IP address? You can find your IP address by going to...

 How to find control panel or services info

To view your control panel and service info, please do the following: Login to the client area...

 How to upload / create your site.

Creating your site How you create your site depends on what you want to do with it.  You...

 Login Issues

 Maia / Mailstrainer / Mail guard

You may have received an email from "maia / mailstrainer" regarding a login or mail deliver /...

 My Account is suspended?

If your sites are showing a page saying it is suspended or under maintenance, it may have been...

 Register or transfer a domain with us

The first step to your Internet / web site is to register a domain with the Internet. ...

 Renewing a Domain With Us

Domains need to be renewed with the registrar system or they will be marked as expired and then...

 Restoring from backups

Due to a backup systems change, effective October 2014, restoring of files from the control panel...

 Setup, Using, and Disabling of Two Factor Authentication

Two factor authentication helps to secure your account in the event that your password is...

 Site shows as Insecure when SSL / TLS used?

If your browser is showing an "insecure" or "not secured" or similar alert on your site, you need...

 SMTP Authentication via Scripts

Using SMTP authentication for your scripts, like you would with a mail client, is important for...

 SPF records

SPF (Sender Policy Framework) is a DNS record that holds what mail servers are allowed for...

 Standard Mail Settings

Mail Server Info: Login: Is your full email address (example@example.com) Incoming mail...

 Thunderbird 78+ TLS Connection Errors

Thunderbird 78+ requires TLS 1.2 by default.  Most of our mail servers support this out of the...

 Using multiple devices to check email

If you would like to check mail on our servers with a mail client (outlook thunderbird, etc) as...

 What is an SSL certificate?

An SSL certificate encrypts data that is sent between the server and you, your computer, your...